Pokemon storage application Pokemon HOME is down after players tried to access the game for the Shiny Zeraora they were gifted after over one million Pokemon Sword & Shield players beat Zeraora in Max Raid Battles.
Players took to Twitter to complain that they can’t access the app, including Joe Merrick, the man behind popular Pokemon resource website Serebii. People are posting screenshots that show an error code of 500 when trying to log in. We just tried it ourselves and we got an error code of 800, and we’re not the only one.
It looks like Pokemon HOME on the Nintendo Switch is down too. People are showing screenshots with an error code of 504 on the Switch.
It seems like the problem lies with thousands or even millions of players trying to access the app all at the same time, which is putting extra strain on the servers that they can’t handle.
The online services for the Nintendo Switch are still operational, according to the Nintendo Network Status page. However, the network services for Super Smash Bros. Ultimate and Nintendo Switch Online save data cloud service are currently undergoing maintenance – probably due to the release of the new DLC fighter Min Min. Maintenance will end for Smash Ultimate and Nintendo Switch Online at 7:30 p.m. and 8:00 p.m. PT on June 29 respectively. In addition, the functions of transferring user and save data are planned to undergo maintenance from 9:30 p.m. to 10:30 p.m. PT on June 29. We’re not sure if this has anything to do with Pokemon HOME being down, though.
Update (10:00 p.m. EST): It looks like Pokemon HOME is currently undergoing emergency maintenance, according to an in-app message.
Not only is Pokemon HOME down, but it appears that the new Wild Area Event in Pokemon Sword & Shield that went live today – which focuses on steel-, rock- and ground-types – is bugged as well. According to Serebii, the event is calling for an item that doesn’t exist in the game’s code.
Serebii Note: At present the raids are calling an item that doesn’t exist which results in a game crash. A fix is expected soon https://t.co/gDbXkHSvkT
Update (10:00 p.m. EST): The bugs causing the game to crash when completing a Raid have been fixed, according to Serebii.
Serebii Note: The bug that was affecting the Max Raid Battle Event Den rewards causing game crashes has now been fixed and the raids can now be completed without any crashes
Players earned a Shiny Zeraora when over a million players defeated the Mythical Pokemon in Max Raid Battles. Not only that, but they were also going to be gifted a number of Armorite Ore up to 10 which can be spent in The Isle of Armor DLC to teach Pokemon special moves.
Once Pokemon HOME is back up and running on your mobile device of choice, you can head to the Mystery Gifts menu anytime between now and July 6 at 4:59 p.m. PDT, according to our previous report. We’re pretty sure you can claim the gift whether you have a free plan or a premium plan – just make sure you have at least one space in a box. You also have to have either deposited a Pokemon into Pokemon HOME or move a Pokemon to Pokemon Sword or Shield from Pokemon Home from now until July 6.
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