World News – CA – WestJet to reimburse customers whose flights have been canceled due to pandemic

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WestJet will begin reimbursing customers whose flights have been canceled at any time due to the COVID-19 pandemic A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, NS on Monday, July 6, 2020 (The Canadian Press / Andrew Vaughan)

WestJet to begin reimbursing customers whose flights are canceled at any time due to the COVID-19 pandemic

On November 2, WestJet will contact eligible customers, starting with those whose flights were canceled at the start of the pandemic in March, according to a press release from the Calgary-based airline Refunds will apply to customers whose flights were canceled from WestJet and Swoop

« We are an airline that has built a reputation for putting people first, » said Ed Sims, President and CEO of WestJet on Wednesday. “We have heard loud and clear from the traveling public that in this COVID world, they seek reassurance on two fronts: the safest possible travel environment; and refunds « 

WestJet said it expected the refund process to take six to nine months for all eligible customers, and asked customers to wait until they are contacted by the airline in order not to not overload their contact center

Westjet takes a good step in the right direction Canadians deserve reimbursement for trips canceled as a result of # Covid19

Our government continues to work hard to make sure Canadians stay connected across the country as we rebuild our economy We’re all in it https: // tco / OqdrKnSRwX

In a tweet on Wednesday evening, Canadian Transport Minister Marc Garneau said WestJet was taking a good step in the right direction

In a blog post on the WestJet website, The Sims said WestJet has done everything in its power to streamline operations in the face of a 95% drop in demand

« We’ve been 72 days in a row where cancellations have exceeded bookings, which has never happened – ever – in our nearly 25 year history, » he said. / p>

The Sims added that although WestJet currently has more bookings than cancellations, more than 140 of the 181 aircraft in its fleet are parked and over 4,000 employees are still permanently laid off

The airline recently cut services to Eastern Canada due to lower revenues caused by the pandemic

WestJet Refunds

News from around the world – CA – WestJet to reimburse customers whose flights were canceled due to pandemic



SOURCE: https://www.w24news.com/news/world-news-ca-westjet-to-reimburse-customers-whose-flights-have-been-canceled-due-to-pandemic/?remotepost=451377

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