Users of videoconferencing app Zoom reported problems with the service Monday morning, just as many students in the U.S. returned to school for virtual classes dependent on the technology.
Zoom Video Communications Inc. said on its website that it identified and resolved an issue that prevented users from starting and joining meetings and webinars. The company said users also were unable to sign up for paid accounts, upgrade, or manage their service on its website. The outage lasted for several hours Monday.
In addition to schools offering remote classes, the app is used by many businesses with remote workforces.
“We are currently monitoring to ensure that these services are operational,” Zoom said just after 12:30 p.m. ET.
The outage is significant given Zoom’s large user base, which has grown dramatically since the start of the pandemic. Daily meeting participants reached a peak of 300 million in April, up from 10 million before the pandemic.
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